Sail and Sign
From Unofficial Carnival Wiki
Sail & Sign is Carnival's cashless on board credit program which allows guests to charge purchases directly to a personal account for convenience throughout the cruise.
Registration will take place on sailing day at embarkation or on board at the Information Desk. The completed application form (included in the cruise documents) must be submitted along with a 1) credit card, 2) U.S. currency, or 3) traveler's checks.
- If you wish to have each member of your party Sail & Sign card setup to use a different payment options this can be done. You can have this done at check-in or at the Pursers Desk once on board.
- Each different payment setup will require it's own Sail & Sign Application Form to be filled out. You can receive extra copies of this form at check-in.
Personalized Sail & Sign cards will be provided to all guests on a booking (including minors) and are valid for use immediately upon boarding the ship.
The Information Desk can provide guests with a balance update at any time throughout the cruise.
All charges will automatically be billed to the guest's credit card at the end of the voyage. On the final morning of the cruise, a statement detailing all purchases made with the Sail & Sign card will be delivered to the guest's stateroom. The total amount will be applied to the credit card presented during registration. For those guests who put down a cash deposit, if there is an overpayment at the end of the cruise, the guest will receive the overpayment in the form of a check attached to their detailed statement on the final morning of the cruise.
Any inquiries regarding a Sail & Sign Account made after the cruise, need to be referred to the Guest Relations Department (71551) for researching.
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Deposit with a Credit Card
Credit Cards are accepted as a form of deposit to open a Sail & Sign Account at the start of the cruise. The following credit cards are accepted:
- Visa
- MasterCard
- Discover® Network
- American Express
Note:
- The American Express "Persona Select" is not an acceptable credit card.
- Regular ATM debit cards are not acceptable.
- Guests may use a checking account debit card as long as it is a registered Master Card or Visa card.
- A guest traveling without his/her parents cannot use the parents' credit card even with the parents' written permission
- The card holding guest must be an authorized signer by the card issuing bank.
- Upon completion of the Sail & Sign Application Form, the card holder agrees to pay for the individuals indicated on the form; it is not necessary for these individuals to be booked in the same room as the cardholder.
Important Note: A hold will be placed on the credit card or checking account debit card at the beginning of the cruise as a deposit for an on board purchases. This will reduce the amount of available credit on the credit card or restrict the availability of cash in the checking account. The hold will be released and actual charges will be billed at the end of the cruise.
The following dollar amounts, per guest, are used as a deposit and placed as a hold on the credit card when the Sail & Sign Account is opened:
- 2-4 day cruises: $100 deposit per person
- 5-8 day cruises: $200 deposit per person
- 9 + day cruises: $350 deposit per person
Deposit with U.S. Currency or Traveler's Checks
U.S. Currency and traveler's checks are accepted as a form of deposit to open a Sail & Sign Account at the start of the cruise. As the guest approaches the deposit limit, the Information Desk will notify the guest that additional money must be deposited.
Uses for the Sail & Sign Card
The Sail & Sign Card must be utilized for the following; cash will not be an accepted form of payment:
- Beverage purchases: A 15% gratuity will automatically be added to the bill which the guest may adjust appropriate to the service received.
- Shore excursion tours
- In-room calling charges
- Infirmary charges
- Valet laundry charges
- Photo purchases
- On debarkation day, cash is only accepted.
- Video service
- Gift Shops
- Steiner's spa and salon
- Formality Shop (flowers; tuxedo; chocolates)
- European Cafe (specialty coffees and pastries)
- Supper Club
- Camp Carnival babysitting fees
- Gratuities for shipboard staff for ships with "Reverse Gratuity" program.
- Note: Ships with the traditional gratuity program must be paid with cash.
- Casino: to purchase chips for the tables and coins for the slot machines. (3% Surcharge)
- Note: Cash is also accepted in the casino.
Boarding Card
Your Sail & Sign Card will serve as your Boarding Card. This card identifies you as a Carnival guest and must be carried with you along with picture identification when you go ashore. Because the ship is closed to the public while docked at the various ports-of-call, you’ll have to show your Sail & Sign Card and picture I.D. to the officer on duty in order to return on board.
Room Key
You Sail & Sign Card will serve as your room key.
On the following ship you will be issued a separate room key.
- Carnival Ecstasy (Being changed)
This separate room key will be a hard gray plastic card with holes.
- See VingCard example.
